Fortuna Casino Cookie Policy

At Fortuna Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at Fortuna Casino, what types of cookies we deploy, and what choices you have regarding their use. By continuing to use our website at Fortuna Casino.be, you acknowledge and accept our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, tablet, or game console — when you visit a website. At Fortuna Casino, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot run programs or deliver viruses to your device; they are entirely passive files that store small amounts of data.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, and local storage objects. For the purposes of this policy, we refer to all such technologies collectively as "cookies."

How We Use Cookies at Fortuna Casino

We use cookies across our casino fortuna online platform for a number of purposes. Our use of cookies helps us to:

• Ensure the secure operation of your fortuna casino login session and keep you signed in while you navigate the site
• Remember your language preferences (French, Dutch, or English)
• Understand how you interact with our platform so we can improve our services
• Deliver relevant promotions, including information about fortuna casino bonuses and the Fortuna Club
• Comply with our obligations under Belgian law and the Belgian Gaming Commission (Kansspelcommissie) regulations
• Support fraud prevention and responsible gambling monitoring

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the casino fortuna app and website to function. Without them, services such as your fortuna casino login, secure payment processing, and session management would not be possible. We do not require your consent to place these cookies, as they are critical to operating our licensed platform. These include session tokens, security cookies, and load-balancing cookies managed by our hosting provider, Crystal Computing BV.

Functional Cookies

At Fortuna Casino, we use functional cookies to remember choices you make on our site. These may include your preferred language, display settings, and whether you have previously accepted our cookie notice. These cookies enhance your experience but are not strictly required for the basic operation of fortuna casino online.

Performance and Analytics Cookies

We use performance cookies to collect aggregated, anonymous information about how visitors use our Fortuna Casino platform. This helps us understand which pages are most visited, how users navigate through the site, and where technical issues may occur. The data collected is used solely to improve the functionality and content of our website. We do not use this data to identify individual users.

Marketing and Targeting Cookies

Our Fortuna Casino platform may place marketing cookies to present you with relevant content and promotional offers. These may include information about fortuna casino free spins, the monthly Fortuna Club Tournament, Wheel Drops promotions, and Fortuna Jackpots. We only use marketing cookies with your consent, and you may withdraw that consent at any time. Please note that we comply fully with Belgian advertising regulations and the standards set by the Belgian Gaming Commission.

Third-Party Cookies

Certain game providers and service partners integrated into our fortuna online casino — including Pragmatic Play, Betsoft, Ezugi, and others — may also place cookies on your device. These third-party cookies are governed by the respective privacy policies of those providers, and we encourage you to review their policies independently. At Fortuna Casino, we take care to partner only with reputable, regulated providers.

Cookies and Responsible Gambling

We take responsible gambling seriously. At Fortuna Casino, certain cookies are used to support our responsible gambling tools, including session time tracking, self-exclusion status verification, and compliance with the EPIS self-exclusion system required under Belgian law. These cookies are strictly necessary for legal and regulatory compliance purposes and cannot be disabled by users.

Your Cookie Choices and Consent

When you first visit our Fortuna Casino website, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences individually. Please note that disabling certain categories of cookies may affect the functionality of our platform, including your ability to complete a fortuna casino login or access promotional features.

You can update your cookie preferences at any time by:

• Accessing the cookie settings panel available in the footer of our website
• Adjusting the settings in your browser to block or delete cookies
• Contacting our support team at support@Fortuna Casino.be

Most web browsers allow you to control cookies through their settings. Please be aware that if you choose to block all cookies, some parts of our Fortuna Casino platform — including game access and account management — may not operate correctly.

Data Retention

Different cookies are retained for different periods. Session cookies are deleted as soon as you close your browser. Persistent cookies remain on your device for a set period, which varies depending on their purpose. At Fortuna Casino, we ensure that cookies are retained only for as long as is necessary to fulfil the purpose for which they were placed, in accordance with applicable Belgian and EU data protection law.

Legal Basis and Compliance

Our Fortuna Casino website is operated by FORTUNA 2000 S.R.L. (ECB 0465.106.684), registered at Avenue des Croix de Guerre 120, 1120 Brussels, Belgium, and published by CONCEPT V GAMES S.A. (ECB 0843.578.514). We hold a Class B licence and a B+ online licence issued by the Belgian Gaming Commission. We process cookie-related data in compliance with the General Data Protection Regulation (GDPR), the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, and applicable ePrivacy legislation.

For questions about how we handle your data more broadly, please refer to our full Privacy Policy, which is available on our website. If you have concerns about our data practices, you also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a prominent notice on our Fortuna Casino website. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of our platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to contact us. Our support team is available 24/7 and can be reached at support@Fortuna Casino.be. You may also reach us through the Support tab on our website. We are here to help and committed to protecting your privacy and data at every step of your experience with our Fortuna Casino platform.